BookMyClass has built-in SMS messaging directly from your participant pages, so you can contact your attendees at short notice.

Just another great feature of our booking systems.

This just adds to our current integrations with WorldPay, PayPal, GoCardless and Global Payments, allowing us to offer our customers (and by extension, your customers) a breadth of payment solutions within our booking systems.

Are you looking to take payments online, or are you just looking for a way to decrease admin and improve productivity for your classes and courses?  Then drop us a line and have a chat.

Keep an eye on our demo system as that will be the next showcase.

Thinking of taking bookings online for your course/class/event, or just disappointed with your current system? Get in contact and give our BookMy solutions a try, and you won’t look back.

If you’ve contacted us in the last couple of weeks, your message may not have got through (I wondered why it was so quiet in here!).

Rest assured, we haven’t been ignoring you.  However, we have no record of any contact form info and so if you could either drop us an email on enquiries@zebranet.co.uk, fill in the contact form, or just give us a call, we’d love to hear from you.

Thanks for your understanding.

Our servers are housed in a data-centre in Sheffield and access to the physical boxes requires key card access through several sets of doors, and a person can only get access to the physical machine if they have prior authorisation and are on the allowed list of people for that machine. Servers are connected to a battery UPS which will provide 3 hours of power should there be an issue. If, after 2 hours the power is not restored then there is a diesel generator for the building which will provide unattended power for the next 48 hours. Then it can run indefinitely as long as the diesel is topped up.

For more information about our hosts and their processes, please go here.

We back up the data using an offsite backup solution which synchronises the backups with the server here at the office, and we keep a rolling 7 day backup of all the databases which is taken every day at 3am. We do regularly test the backups for integrity, and have restored data back to live databases for clients in the past. The websites which go online are only ever pre-complied, and source code is never stored on the servers.

The servers can only be remotely accessed from Zebranet’s office IP address, so they cannot be contacted from any computer unless it’s physically here or connected by VPN. We use non-standard usernames and 12 digit complex passwords to access the server and only one account has remote access rights to the server again limiting access options further.

Each of our client’s data is all on its own database so that information isn’t shared with any other applications other than their own instance. In terms of franchises, the whole franchise network is stored on one database, but only that franchisee’s data is presented to them. In some cases, head office are given access to dashboard data (number of bookings, class-split, etc.) but they don’t have access to client’s individual records.

However, the weakest link in all of this is the end user. If passwords aren’t secure or you save you passwords in your browser then the data you hold can be at risk. We don’t store any customer bank details on the system. When using PayPal, WorldPay or Stripe (on applicable systems), the customer is taken to the merchant’s processing page in order to make payment. Our system is then sent a success/failure code, so at no point is the customer’s card details entered into our system.

However, if a user’s login was compromised, then the person would only have access to their data and none of the other client’s databases (or in the case of franchisees, other franchisee’s data). This is an unavoidable situation which we work with clients to control.

Zebranet is registered with the ICO as a data controller. This essentially means we hold the data entered into any of our hosted systems, but we don’t do anything with it, other than back it up and restore it as required.

If you delete a customer’s data from the system, then that data will remain on our servers until the backup cycle is finished (7 days). That data won’t be accessible from the live systems, only in the case of a data restore.

You can see our ICO register entry here.

Adding to our product line, BookMyClub is designed for hair and beauty salons.  Allowing them to take bookings online for specific treatments and seeing the timeslots available so that the customer can pick exactly what they want and when they want it.

It may be a few months before this hits the shelves, but keep an eye out.

That’s right, 150,000!  That’s some big numbers right there.  Thanks to all of our fantastic customers (and their customers too) for making BookMyClass the success it is!

We will be keeping you up to date with all the projects and the day to day workings of Zebranet and letting you in on some of the tips and techniques we use to get the best out of our software for you.

Check back with us to find out more ..

Building on the success of BookMyClass and BookMyEvents, the latest product is aimed at schools and after-school clubs.  Allowing parents to register their children on the system and book them into pre and post school activities..

It has all the features we already know from it’s sibling products with the addition of the ability to take signatures at the point of sign in and sign out.

Keep an eye out as it will be heading your way soon …